Responsible Gaming
Introduction
At Imperial Wins Casino, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
Imperial Wins Casino is strictly for players aged 18 years and over (or the legal gambling age in your jurisdiction). If you are under the legal age, please do not access or use our platform. We conduct age verification checks to ensure compliance with local regulations.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your own behaviour, you may be developing a gambling problem. Please seek help immediately:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activity from family, friends, or partners
- Neglecting work, study, or family responsibilities due to gambling
- Experiencing anxiety, depression, or stress related to gambling
- Borrowing money or accumulating debt to fund gambling
- Being unable to stop or cut back on gambling despite trying
- Lying about the amount of time or money spent gambling
- Gambling to escape problems or negative emotions
- Experiencing relationship conflicts due to your gambling
Self-Help Tools
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount of losses you are willing to accept
- Reality Checks: Receive regular notifications reminding you of how long you have been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Account Closure: Close your account at any time
If you wish to use any of these tools, please contact our customer support team or visit your account settings.
Support Organizations
If you need help with problem gambling, the following organizations provide free, confidential support:
New Zealand
- Problem Gambling Foundation: Free helpline 0800 664 262 | www.pgf.nz
- Gambling Helpline: 0800 006 886 (free call) | Available 24/7
United Kingdom
- GamCare: www.gamcare.org.uk | Free counselling and support
- GamStop: www.gamstop.co.uk | National self-exclusion scheme
Australia
- Gambling Help Online: www.gamblinghelponline.org.au | Counselling and support services
Canada
- Responsible Gambling Council: www.responsiblegambling.org
United States
- National Council on Problem Gambling: www.ncpgambling.org | 1-800-GAMBLER (1-800-426-2537)
Call to Action
If you believe you may have a gambling problem, please reach out for help today. There is no shame in seeking support. Professional counsellors are available to help you regain control. Contact one of the organizations listed above or speak to a trusted family member or friend about your concerns.
Remember: You are not alone, and help is available.